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Appointmentsappointment_1

To book an appointment please call

  • Temple Hill Surgery 01322 226090
  • West Kingsdown M.C. 01474 855000
  • Ivy Bower Surgery 01322 382181

Patients have the choice to book an appointment at any one of our surgeries above.

Routine face-to-face or telephone appointments may be booked in advance (maximum 3 weeks), with a clinician of your choice, which will enable us to offer you an appointment at a time more suitable to your requirements. 

Telephone appointments

If you feel your problem could be dealt with over the telephone rather than by visiting the surgery you can book a telephone appointment. When booking you will need to leave a contact telephone number with the receptionist. You will then be given an approximate time when the GP will call you back.

Same-Day Appointments

If you feel you have a problem which cannot wait until the next routine appointment, a selection of urgent appointments will be released each day from 8am with the GP's and Advanced Nurse Practitioners.  Please note that as these appointments are urgent appointments you will not be able to choose which clinician you see.

Severe Emergencies

If you are confronted by a serious problem such as severe chest pain or severe bleeding call am ambulance (Telephone: 999) before calling the surgery.

Extended Opening Hours

To comply with Government Guidelines, Temple Hill Group of Surgeries offer a variety of early morning and late evening pre-bookable appointments with the GP's, Advanced Nurse Practitioner and Health Care Assistants. 

Temple Hill Surgery -Monday PM 18:30 - 20:00, Wednesday AM 07:00 - 08:00, and Thursday AM 07:00 - 08:00.

West Kingsdown Medical Centre - Tuesday AM 07:30 - 08:00.

Ivy Bower Surgery - Tuesday AM 07:00 - 08:00

The Receptionist on duty during the extended opening hours will be able to offer a range of services to our patients including the collection of prescriptions, however will be unable to arrange for any corrections or urgent prescriptions and therefore you will be asked to call back when the surgery is open.

Nurse Appointments

Appointments with the Practice Nurses, Health Care Assistants, Phlebotomists and Midwife can be pre-booked up to 3 weeks in advance.

 

Cancellations

Please inform us as soon as possible if you cannot attend an appointment in order that we can give the slot to someone else. The practice policy is to warn patients who fail to turn up without prior notice and repeat offenders will be asked to find another doctor.

 

 
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