If you think someone is in immediate danger dial 999.

If it is not an emergency you can contact the police by dialing 101

 You can contact Kent Social Care Team:

Concerned about an adult?

    Call: 03000 41 61 61 (text relay 18001 03000 41 61 61) or email

 Concerned about a child?    

    Call: 03000 41 11 11 (text relay 18001 03000 41 11 11) or email

Out of hours and in an emergency

    Call: 03000 41 91 91 if you need to contact us outside of normal office hours, for example during the night.                 

If you look after someone and are concerned about them, or yourself, you can contact Carers FIRST:        

    Telephone: 0300 303 1555


Domestic Abuse:

Women's Aid and Refuge run in partnership the National Domestic Violence Freephone 24 hour helpline

    Telephone  0808 2000 247

    Mens' Advice Line: 0808 801 0327

Financial Abuse:

Victim Support: An independent charity, that work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve.

    Free phone: 0808 168 9 111

 Self Neglect & Hoarding

Hoarding UK: HoardingUK is the only UK-wide charity solely dedicated to supporting people affected by hoarding behaviours.  Their aim is to empower individuals experiencing hoarding behaviours to achieve spatial and personal change, to reduce isolation and improve their health and well-being.

    Free helpline, advice and advocacy call: 020 3239 1600

Contact the Elderly: Contact the Elderly organises monthly Sunday afternoon tea parties for small groups of older people aged 75 and over who are dealing with loneliness and social isolation.

    Network of volunteers 0800 716 543

Modern Slavery

Modern Slavery: Provides victims, the public, statutory agencies and businesses access to information and support on a 24/7 basis.

    Helpline 0800 0121 700


    Give information anonymously on 0800 555 111 

Salvation Army: The Salvation Army provides specialist support for all adult victims of modern slavery in England and Wales through a government contract which was first awarded in 2011. They deliver a specialist support programme to protect and care for all adult victims of this heinous crime. 

    Helpline 24-hour confidential referral helpline on 0300 3038151 (7 days a week) 


Age UK

    Advice Line 0800 169 8787

Action on Elder Abuse: They are the only charity in England, Wales, Scotland and Northern Ireland working exclusively on this issue, and they provide knowledge, expertise and support to thousands of people every year.

    Helpline: 080 8808 8141

If the person is in a care home, day centre or has a paid carer you can complain to that provider directly.

    Contact CQC

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