Latest health guidance regarding Coronavirus (COVID-19).

If anyone (including children) develop a high temperature - they feel hot to touch on their chest or back or a continuous cough - this means they've started coughing repeatedly, they and all members of their household should self isolate for 14 days from the day the first person got symptoms, i.e. not leave the house. EVEN IF THE SYMPTOMS ARE VERY MILD and wouldn’t normally stop you or your child carrying on as normal.

People should use the NHS 111 online coronavirus service if:

  • they feel they cannot cope with their symptoms at home
  • their condition gets worse
  • their symptoms do not get better after 7 days

Your GP cannot test for COVID-19.

Have you been identified as High Risk of Complications if you get COVID-19?  For information on shielding: go to:

If you have not received a text or letter identifying you as someone who is at high risk of severe illness if you catch Coronavirus:

  • There are several categories of patient who may also fall into this group who are at increased risk.  If you do not receive a letter and feel this could be you or you have received a letter telling you that you are not required to shield, please go here for more information.  If you feel you fall into one of the categories listed *here* as being extremely vulnerable please email the surgery at stating what your condition is and with your GPs agreement, a letter of evidence will be sent out to you.
  • If you do fall into this group, please read here for more advice about staying safe at home here: and for advice on looking after your health at home for both high and moderate risk patients visit
  • For further support and advice from the government click here
  • For information on looking after mental health and wellbeing during the COVID-19 crisis click here
  • For all other coronavirus support and advice including financial click
  • if you have a medical concern, phone and book a telephone assessment as you would normally, or sign up for our new online consultations here

People who feel they are vulnerable at home during the COVID-19 pandemic, and who would benefit from support from NHS Volunteer Responders, can now self-refer to the scheme rather than depending on their GP practices or other professionals to refer them.  NHS Volunteer Responders can help with tasks such as collecting shopping and prescribed medicines or driving patients to medical appointments.

The number for people to call to make a self-referral is 08081963646 8am to 8pm


1. If you are told to come to the surgery for an assessment listen carefully to instructions.  You may be asked to wait in your car until the Clinician calls you in/to wait in a different area. This is to protect you and other patients.

2. DO NOT attend your gp surgery for any reason unless you have been advised to.

3. Sign up for our new online consultations here

4. Register for electronic prescribing and inform your pharmacy that you wish to nominate them. You can then request prescriptions online avoiding the need to come into surgery.

Your GP practice needs your help to ensure that they can protect patients and staff and to stay open at this difficult time.

Please remember that if you are unwell for other reasons eg chest pain / found a breast lump / other significant illnesses you should still ask for help!

Lastly please look out for your vulnerable neighbours, family and friends. Please if you know you have a housebound neighbour, check they have enough food and can collect their medicines.

For most COVID 19 will be a mild illness. The purpose of trying to reduce the rate that people catch it by isolating those affected is to try to keep the NHS running to be able to care for those who are very sick.

Message from our hospital colleagues:

1. DO NOT attend the Emergency Department unless it is an emergency.  They were struggling with workload before COVID-19! But conversely if you have a genuine emergency like chest pain that persists or symptoms of a stroke (FAST) DO NOT DELAY. Call 999.

2. Please do not attend hospitals for visits or appointments or attend care homes if you have even the mildest symptoms of a fever/cough (therefore should be self isolating for 7days) 

If you want your health carers to be there when you need us we need your protection!

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website